Terms and Conditions
Welcome to Aiyna Jewels! By accessing and using our website (www.aiynajewels.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases or using our services.
1. General Information
The term "we," "our," or "us" refers to Aiyna Jewels.
The term "you" refers to the user, visitor, or customer of our website.
By using this site, you agree to the terms and conditions, privacy policy, and return/refund policy provided here.
2. Product Information
We make every effort to display product colors, sizes, and descriptions as accurately as possible. However, due to lighting, screen resolutions, and handmade nature of our items, minor differences may occur.
All products are subject to availability, and we reserve the right to limit the quantity of any product or discontinue any product at any time without prior notice.
3. Pricing & Payments
All prices are listed in INR (₹) and are inclusive of all applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Accepted payment methods include UPI, Net Banking, Debit/Credit Cards, Wallets, and Cash on Delivery (COD) for select locations.
For COD orders, additional fees may apply.
4. Order Confirmation & Cancellation
You will receive an email or SMS confirmation once your order is placed successfully.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to, orders that violate our policies, pricing errors, or inventory limitations.
Orders once shipped cannot be cancelled.
5. Shipping & Delivery
We offer pan-India shipping through trusted courier partners.
Estimated delivery time is between 3–7 business days, depending on your location.
Aiyna Jewels is not responsible for delays caused by courier partners, natural calamities, or unforeseen circumstances.
6. Return & Refund
Our return and refund policy is available here and forms an integral part of these Terms.
Please refer to our return policy for information regarding eligibility, return process, timelines, and required proof (such as unboxing videos).
7. Intellectual Property
All content on this website, including but not limited to, product images, logo, branding, designs, and written content, is the intellectual property of Aiyna Jewels and is protected under applicable copyright and trademark laws.
You may not copy, distribute, modify, or reproduce any part of our content without written permission.
8. User Conduct
You agree not to use our website for any illegal, abusive, or harmful purposes.
Misuse of the site, such as fraud, spam, or impersonation, will result in immediate termination of your access.
9. Limitation of Liability
Aiyna Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of or inability to use the website or services.
We do not guarantee that the website will be error-free, uninterrupted, or free of viruses.
10. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time.
Continued use of the website following such changes implies your acceptance of the updated terms.
11. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts located in [Your City, India].
12. Contact Information
For any questions or concerns, you may reach us at:📧 hello@aiynajewels.com📱 +91 89204 28567
Thank you for choosing Aiyna Jewels – A Reflection of Your Best Self.